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Patient Testimonials
  • Jess G.
    2 years ago
    So grateful to the team. Because of Ai chi and balance classes,my core strength helped my rehabilitation from fractured t12 .Their constant attention with such good humour keeps me going.
  • M T.
    2 years ago
    Just a few sessions of Aqua Circuits and there's a noticeable improvement in my strength and balance. It's a great work out - thanks Harbourside.
  • Bill L.
    2 years ago
    I have been going to Andy's balance and exercise class for over a year now and they have helped with some of the consequences of major surgery. More recently, Andy has been working on some long standing hip and back problems where I have made a lot of progress. I thoroughly recommend him.
  • Judy S.
    2 years ago
    I have had several physio sessions with Andy, both group sessions in the hydrotherapy pool and individual appointments in the treatment room, to address on-going knee problems. He is extremely professional in his approach and has devised an exercise programme to help me improve my wonky knee. Thanks Andy!
  • Pene R.
    2 years ago
    I came to harbourside after a car accident and whip lash injury. Andy Cracknell is a really good physio. He pays attention to detail. Is empathetic and very professional I'm so pleased that I was referred and would not hesitate to recommend him.
  • David W.
    2 years ago
    Very professional from the reception and organising my appointment to the treatment. The excellent treatment for a long term problem may not have cured me but it certainly relieved much of the pain and allowed me to play golf again. Thank you Andy.
  • Alec H.
    3 years ago
    Thanks for your help with my torn hamstring,up and about again Ben was a great help
  • J C.
    3 years ago
    I was really pleased with the treatment I received from Andy and would highly recommend him to anyone suffering from musculoskeletal disorders.
  • Siobhan T.
    3 years ago
    Andrew Cracknell was fantastic with a on going problem I had with a trapped nerve in my neck which was causing me terrible pain in my shoulder and arm . Sorted in 3 sessions , many thanks
  • Debbie S.
    4 years ago
    Paid my first visit today for an assessment. Andy was really thorough and professional throughout and made a reassuring diagnosis with advice on future care. I was impressed by the efficiency of the set up and would, based on my limited experience, strongly recommend the Harbourside Physiotherapy Practice to anyone in need of such a service.
  • Rob S.
    4 years ago
    I needed and got immediate and effective treatment for my back problem, and was also given new exercises to prevent recurrence. A very good local practice.
  • Mary T.
    4 years ago
    Welcoming atmosphere and staff; Andy a knowledgeable, professional, positive physio; and exercise in the pool is delightful.
  • Jess G.
    4 years ago
    Balance class exceptional my confidence returning 😊
  • Jan B.
    4 years ago
    Put quite simply, Harbourside Physiotherapy is an absolute god send in my quest to live well with Primary Progressive Multiple Sclerosis. I have been attending Tuesday Aqua Exercise and Thursday Aqua Ballet classes with Sanchia for nearly two years and have recently started the new Ai Chi classes. As there is no cure and no drugs to support me with my particular MS, the fact that I am able to maintain a good level of fitness and balance control is without doubt down to this superb facility and it's wonderful staff.
  • Ian W.
    4 years ago
    Andy Cracknell's weekly Balance Classes provide a focused gentle physical workout in a friendly group which I find very helpful and enjoyable.
  • Susan A.
    4 years ago
    My partner and I attend the Balance Class run by Andy Cracknell and find it very helpful and great fun - and the music is good too!
  • Bill B.
    4 years ago
    Very impressed with Andy's patience, help and treatment.
  • Helen B.
    4 years ago
    Excellent balance classes, conducted in a very caring and professional way.
  • Andy E.
    4 years ago
    Thank you Claire for all the help you gave me while on holiday with my back problem. An outstanding, professional and caring service.
  • E S.
    4 years ago
    Lesley, thank you again. As always at Harbourside a positive approach to pain relief. Knowledgeable, nice hands, and kind.
  • Colin P.
    4 years ago
    Lucky enough to get to see Claire while she is back. All sorted, then took the time to solve a longstanding problem, and I am managing that better than ever . The team at Harbourside always strive to aim better than you hope for.
  • Judi B.
    4 years ago
    A short notice appointment with Andy Cracknell, I was given targeted treatments. This was a great relief and enabled me to remobilise immediately. Two further treatments have given me sustained improvement.
  • John W.
    4 years ago
    Andy is very professional and knowledgeable. He has got me back on track heading towards recovery. Thank you.
  • Rob P.
    4 years ago
    What a service! I have had two sessions with Andy Cracknell and he has worked wonders. The service was prompt, professional and more importantly sorted the issue. Thanks Harbourside.
  • Ian W.
    4 years ago
    I was treated promptly, courtesly, and professionally, and given the expert advice and reassurance I sought. I am better as a result and will not hesitate to consult Andy Cracknell again, if the need arises
  • Cathy W.
    4 years ago
    All I can say is I wish Andy Cracknell would move up to Gwynedd!! I went to see him three times while I was on holiday in West Penwith and he sorted out a problem I have had for three months in my left leg. Thank you, Andy.

    Harbourside Physiotherapy   

Telephone 01736 366224

Email: harboursidept@btconnect.com

As per government guidelines and advice from Chartered Society of Physiotherapists we are able to offer Face to Face appointments subject to a Covid-19 screening questionnaire for the safety of clients and staff.

Our Hydrotherapy Pool is now open, we are limiting the numbers using the pool and implemeting controlls in our changing rooms to allow us to clean properly between clients.

 Please call and leave a message or email if you would like to arrange either of these services.

Below are a few links to home exercise programmes to help with any aches or pains, provided by the Chartered Society of Physiotherapists

Foot Pain

Knee Pain

Shoulder Pain

Tennis Elbow

Carpal Tunnel

Neck Pain 

We are currently not running any of our group classing and will review again in September

Here is a video of exercises from our balance class that you can do home.  


         Physiotherapy, Rehabilitation,

  Hydrotherapy &  Sports Injury Clinic


Physiotherapy Appointment times: 

Monday to Friday 8.00am to 7.00pm

Saturday 8.30am to 12.30pm  

First Appointment: between 45 and 60 minutes.

Disabled parking and drop off area immediately in front of building, 

General parking 100m in the Harbour Car park or on road parking 




Hydrotherapy Pool

Our salt water, heated to 34°C, Hydrotherapy Pool is open to the general public.

Monday to Friday 9:00 to 17:00, 

Saturday 9:00 to 12:00

Advanced booking required as spaces are limited and the pool is used by our Team for classes and hydrotherapy sessions.

The Hydrotherapy pool is accessable both via steps and chair hoist.     


To allow us to offer our clients a choice of appointment times we do require 24 hours notice for a cancellation of your appointment, failure to do so may incur a fee. This also includes bookings in the hydrotherapy pool.

Payment at time of treatment is appreciated, either by cash, cheque or card. 

Clients wishing to claim on their health insurance are advised to check with their provider that they are covered, and bring policy details with them if appropriate. 


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